Towergate MIA

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Understand your cover: loss of refrigerated vaccines

As you may be aware, Towergate MIA Surgery policies already provide automatic cover for "Loss of Refrigerated Vaccines". This means that should your fridge break down and the vaccines are rendered unusable due to a rise in temperature, you can claim on your insurance policy.

One issue we can't help with though is the inconvenience caused by the sudden loss of your vaccine supply. This could lead to you having to cancel and reschedule patient appointments for a time when your supply has been replenished. However, most claims for loss of vaccines are avoidable.

The most common reasons for loss of vaccines are...

  • Power supply being accidentally turned off - often by cleaners
  • The fridge door being accidentally left open
  • A power cut
  • Lack of maintenance on the fridge

We suggest you consider taking the following preventative action...

  • Install a Socket Safe Cover - this is a plastic covering which covers the plug socket and locks into place, preventing the plug from being accidentally unplugged
  • Hard wire the fridge directly into the power supply - this must be done by a properly qualified electrician
  • Maintain regular temperature checks, ideally first thing in the morning and last thing at night
  • If you are prone to power cuts, consider installing a back up generator
  • Obtain an annual maintenance agreement for your fridges - this will often highlight when a fridge is wearing out and certain parts needs replacing before it ceases to function

At Towergate MIA, we pride ourselves on our personal approach to service. By taking one or more of the above measures, you can greatly reduce the risk of loss of your vaccines, ensuring your business continues to trade successfully.